- Delivered the fastest new distribution center activation in the client’s history, completing the build and launch on an accelerated nine-month timeline
- Navigated a highly complex, matrixed organization to drive decision-making, align leadership, and achieve results
- Orchestrated multiple, interdependent workstreams, providing strong facilitation to proactively manage risks, maintain stakeholder transparency, and mobilize action across client and vendor teams
- Technology Leadership
- Strategy & Execution
Percipio partnered closely with senior program leaders to develop a comprehensive business case—requiring client board approval for a $160 million investment—and led all executive communications to build and sustain leadership alignment. Following approval, we provided end-to-end program management, including budgeting, governance, and stakeholder engagement.
Working across a broad and complex stakeholder landscape, Percipio led the definition of project scope and delivery approach, aligned leadership priorities, and held teams accountable through disciplined execution and transparent reporting to global leadership. Percipio managed all program deliverables in partnership with a core team of program and project managers, transition leaders, logistics experts, and operational and technology SMEs. In parallel, we designed a phased scaling strategy to expand facility capacity and throughput in two subsequent stages to support future growth.
The activation of this digital distribution center was transformational for the client’s supply chain. The facility enabled the successful fulfillment of all holiday-season online demand while consistently achieving 98–99% SIFOT performance. Today, the center processes 80% of North American e-commerce orders and serves as the blueprint for the client’s future digital distribution network.
“You have made the impossible, possible. I think everybody would agree that we couldn’t have dreamt of such a flawless build and execution. Truly world class!!”
