- Transformed daily fleet operations across four states and 15 locations, including significant changes to work environments and supporting technologies.
- Required a comprehensive training and deployment effort to ensure the new technology was practical, intuitive, and fully adopted by end users and mechanics through active engagement and buy-in.
- Integrated data from 10 separate source systems to improve data quality, usability, and organizational value of the fleet management system.
- Technology Leadership
- Strategy & Execution
- Risk Advisory
Percipio led the full lifecycle of a fleet management system transformation, from business case development through system selection, implementation, and enterprise-wide deployment. Our team designed and executed a rigorous selection process, developed and tested 10 system interfaces, and delivered comprehensive training and rollout support. To ensure high-quality baseline data, we conducted a hands-on inventory of more than 1,500 fleet assets.
We managed the end-to-end implementation, including an eight-week rollout across all 15 locations. This effort involved equipping garages with mobile workstations and Wi-Fi, training all end users, and providing onsite support at each location to troubleshoot issues and drive adoption. We also modernized inventory management by integrating an automated interface for parts ordering and tracking.
Within a year of implementation, the client was ranked #11 in the Top 100 Fleets of the Americas, a distinction they attribute to the new systems and processes. The solution streamlined their technology landscape and delivered accurate, actionable insights for both mechanics and leadership. As a result, the organization was able to right-size its fleet, improve accountability, standardize maintenance practices, and make more informed operational and asset-acquisition decisions. The system achieved full payback in less than three years.
“Could not say enough positives about the Percipio team that has been brought on to run this project. The tenacity and follow through of the project management team cannot go unstated as they really are clearing the hurdles to get this project completed.“
