Serving as Agile coach and scrum master, we guided our client’s team through its first Agile process that transformed the company’s software development approach, focusing on the highest priorities including customer needs and responsiveness. Percipio drove the process and demonstrated real progress every two weeks. We helped hire the team comprised of business analysts, software developers and QA specialists. Through retrospectives and continuous improvements, we helped the team become self-managing.
We helped to develop a truly customized product, replacing other ERP systems, that aligned with our client’s unique business and allowed users to work smarter and serve the customer better. The new software system not only offered customers greater value and an elevated experience, it expanded operational capabilities and efficiencies company-wide. The Agile process implemented by Percipio proved so effective that it also served as a catalyst for other teams to adopt the new methodology for internal IT projects, with Percipio’s assistance.