- Highly complex supply chain model spanning 15+ distribution centers and 20 distinct business models
- Multiple integration layers, including 4 DC bypass models, 7 integration clusters, and 13 WMS versions
- Coordination across numerous transportation partners and over 100 EDI accounts
- Cross-functional alignment required amid competing initiatives and shifting priorities
- People & Change
- Strategy & Execution
- Enabled near real-time, SKU-level visibility of inventory across factories, distribution centers, and stores
- Created and deployed over 200 targeted training assets to support adoption across Supply Chain and adjacent business teams
- Delivered a modernized ERP platform integrating retail and wholesale operations to support a unified omnichannel model
This transformation included migrating to a cloud-based S/4HANA platform, enhancing inventory visibility, and integrating wholesale and direct-to-consumer operations. To support this shift, the client needed to transition its workforce, business processes, and adjacent systems, including order fulfillment, warehouse management and transportation tools, to align with the new platform.
Collaborating closely with business units, technology teams, and the systems integration partner, Percipio drove business readiness activities including testing, deployment planning, cutover execution, and post-launch stabilization. We worked with cross-functional teams to define new end-to-end processes and developed an integrated adoption strategy that aligned with the core S/4HANA training framework, ensuring a cohesive and comprehensive engagement model.
The client successfully implemented and operationalized the new SAP S/4HANA platform and supporting processes. Percipio remained engaged post-launch to lead stabilization efforts, addressing system defects and enhancement needs. We also developed and delivered targeted training for both Supply Chain and adjacent business teams, ensuring users were equipped to adopt new processes, system updates, and resolution workflows with confidence.
